Contact Us
If you need assistance with your Lilibet Casino account, payments, bonuses, verification, or general site navigation, the support team is available to help. Lilibet Casino is an online gaming brand established in 2019 and operated by Ventures Lab Malta Limited. The platform is accessible to players in multiple languages, including Norwegian, while customer support is provided in English.
How to Contact Lilibet Casino
The main support channel at Lilibet Casino is 24/7 live chat. This is the fastest way to get help with urgent issues such as login problems, pending withdrawals, deposit questions, bonus terms, or technical difficulties.
Official website: https://www.lilibet.com/
Domain reference for NO page: bayerngasnorge.com
Live chat availability: 24/7
Support language: English
What the Support Team Can Help With
You can contact Lilibet Casino support for help with a wide range of topics, including:
• Account registration and login issues
• Identity verification and document checks
• Deposit and withdrawal questions
• Payment methods such as Visa, MasterCard, Skrill, Neteller, MiFinity, Revolut, Brite, Interac, and crypto options
• Bonus terms, wagering requirements, and free spins
• Game availability from providers such as NetEnt, Microgaming, Play'n GO, Quickspin, Pragmatic Play, Evolution, and more
• Mobile browser access and technical troubleshooting
• Responsible gaming tools, including deposit limits, cool-off, reality check, and self-exclusion
Before You Reach Out
To help speed up your request, it is a good idea to prepare the following details before opening the live chat:
• Your username or registered email address
• A short description of the issue
• Transaction ID, if your request is about a deposit or withdrawal
• Screenshots, if there is a technical problem
• Relevant dates and times
Please do not share sensitive payment details in chat unless specifically requested through secure verification procedures.
Account, Payments and Verification
Lilibet Casino supports a large variety of payment options, including traditional cards, e-wallets, bank solutions, prepaid services, and cryptocurrencies. Pending times may range from 0 to 96 hours, while verification can take from 0 to 72 hours depending on the case.
If your request is related to withdrawals, keep in mind that the stated withdrawal limits are EUR 20,000 per day, EUR 100,000 per week, and EUR 200,000 per month. Support can clarify processing stages, required documents, and status updates.
Responsible Gaming Contacts
If you need help managing your play, Lilibet Casino offers several responsible gaming tools, including deposit limits, reality checks, cool-off/time-out, self-exclusion, and a self-assessment test. If you would like to activate any of these measures, contact support through live chat and request assistance.
Licensing and Player Information
Lilibet Casino states that it is licensed by the Malta Gaming Authority and the Curacao Gaming Control Board. The casino offers slots, table games, live casino, betting, video poker, bingo, baccarat, jackpot games, keno, scratch cards, eSports betting, and crash games.
Please note that some countries and territories are restricted. Availability may vary depending on your location, and players should always check eligibility before registering.
Final Note
For the most accurate and up-to-date contact options, always use the official Lilibet Casino website. The live chat team is the primary point of contact for most player questions and is available around the clock.
